Welcome to India Tour These Terms and Conditions govern your use of our Platform and Services. By accessing and using our website or mobile application (the Platform) or using our Services, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, please do not use our Services.

Definitions

We, Our, or Us: The terms We, Our, or Us refer to India Tour.

You: You refers to the Users of our Platform.

Users: User refers to any individual who is the subject of Personal Information and who refers to anyone using or accessing our Platform.

Use of Our Platform

• Visit or Register on our Platform.
• Already has an account with us or has made bookings earlier.
• Uses our Platform to book, browse, or engage with our Services.
• Interacts with Us through any customer support channels.

Personal Information

Personal Information, also known as personally identifiable information (PII), means information that can be used to identify you such as your name, address, phone number, email, and other similar information.

Processing

Processing means any operation or set of operations which is performed on your information or sets of information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Platform

Platform includes India Tour Website (www.indiatour.ind.in) and India Tour Mobile Application(s).

Services

Services means any and all features, functionalities, and offerings provided by Us through Our Platform, including but not limited to:

• Use of our website and mobile app(s) including its content, features, and functionalities such as destination guides, local insights, nearby suggestions, memorable experiences, and other information.
• Bookings made for tourist spots, tour guides, travel agents, adventure operators, sightseeing tours, activities, packages, and all other related services.
• User-generated content and contributions which allow users to create and share content, such as reviews, ratings, feedbacks, photos, videos, travel stories, and other content.
• Account management features related to user accounts, such as registration, login, profile management, booking history, saved preferences, and communication settings.
• Customer Support which includes assistance provided to users through various channels.
• Promotional and Marketing services such as offers, coupons, discounts, newsletters, loyalty programs, and other marketing initiatives.
• Services offered by our Partners and third-party service providers.
• Third-Party Integrations including services provided by third parties that are integrated with our Platform, such as payment gateways, mapping services, and social media logins.
• Access to our APIs.

This list is not exhaustive and may be updated from time to time as we add or modify our Services. Any new services or features will also be covered by this Privacy Policy.

Partner

Partner means any individual, merchant, business, or organization who registers on our Platform or collaborates with us to offer their services such as street vendors, travel agents, tour guides, adventure operators, and other Partners.

Use of Our Platform

• You must be at least 18 years old to use our Services.
• You agree to provide accurate and up-to-date information when using our Platform.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to deny access or terminate accounts for any fraudulent, abusive, or unlawful activity.

Services Offered

We act as an intermediary platform, facilitating bookings and reservations for services provided by third-party and Partners. All transactions made through our Platform are subject to the terms and conditions of the respective Partner and third-party service provider. Therefore, it is strongly advised to carefully review the terms and conditions, including refund and cancellation policies, available at the booking summary before making a booking or availing of Services. We do not own or operate any tours, packages, or other Services listed on our Platform and do not guarantee the quality, safety, or legality of Services provided by our Partners and third-party service providers.

Booking, Payments & Cancellations

• All bookings made through our Platform are subject to availability and confirmation by the respective Partner or third-party service provider. Moreover, the booking and other necessary policies are determined by the respective Partner or third-party service providers. We are not responsible for any changes made by them.
• Prices and availability are subject to change without prior notice.
• Payment terms, including refunds and cancellations, vary by Partner and third-party service provider and are detailed in our Refund & Cancellation Policy.
• Users must review and agree to the terms and conditions of our Partner and third-party service provider before completing bookings.
• Payments for bookings are processed securely through third-party payment providers. You agree to provide valid payment details at the time of bookings.

User Responsibilities

• Users must comply with all local laws and regulations while using our Services.
• Users must not engage in any fraudulent, misleading, or illegal activity on our Platform.
• Users are responsible for ensuring they meet all travel requirements, including visas, health regulations, and safety guidelines.

Third-Party Links & Services

• Our platform may contain links to third-party websites or services for informational purposes.
• We do not endorse or take responsibility for the content, privacy policies, or practices of any third-party sites or services.
• Any transactions or interactions with third-party service providers are solely between the user and the respective provider.

Intellectual Property

• All content, including logos, text, images, and other content, are the intellectual property of Us or its respective owner.
• Users may not copy, distribute, or use this content for any commercial purposes.

Limitation of Liability

• We are not liable for any direct, indirect, or consequential damages arising from your use of our Services.
• We are not liable for any loss, injury, damage, delay, or inconvenience caused by our Partners and third-party service providers.
• We do not guarantee uninterrupted or error-free access to our Platform.
• We are not liable for delays or errors caused by third-party service providers, including booking errors or cancellations.
• In no event shall our liability exceed the amount paid by the user for the disputed service.

Indemnification

You agree to indemnify and hold Us, our affiliates, officers, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms.
• Your use of our Platform.
• Any disputes between you and our Partner or third-party service provider.

Privacy and Data Protection

Your use of the Platform is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our Services, you consent to the collection and use of your data as described in the Privacy Policy.

Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time with or without prior notice. Any changes will be posted on this page, with a new effective date. We encourage you to review the Terms and Conditions periodically to stay informed about any updates. Your continued use of our Platform after such changes are posted constitutes your acceptance of the updated Terms and Conditions.

Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
• Any disputes shall be resolved through arbitration in accordance with Indian law. In case of legal proceedings, jurisdiction shall lie with the High Court of Indore, Madhya Pradesh.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at Contact@indiatour.ind.in.